OUR SERVICES

Credit Solutions That Move Your Business Forward

From credit reporting to compliance tools, ClearDue equips lenders and creditors with everything they need to make confident, data-driven decisions.

What we do

Structured recovery services for businesses that extend credit.

Our services are designed to support cash flow, reduce internal workload, improve collections consistency, and protect your brand throughout the recovery process.

01

Third-Party Debt Collection

Professional recovery on behalf of your business.

ClearDue acts as a third-party collections partner for businesses seeking to recover overdue accounts from customers, borrowers, or clients. We contact customers professionally, communicate the outstanding obligation clearly, encourage payment, document engagement, and work toward resolution.

Best suited for
Financial institutionsCredit unionsConsumer finance companiesRetail credit providersUtilities & service companiesBusinesses with aged receivables
Business value
▶Reduces pressure on internal teams
▶Improves consistency of follow-up
▶Creates structured recovery activity
▶Supports better cash flow
▶Maintains professional distance between client and customer
How ClearDue approaches it differently

We manage third-party collections with a portfolio-owner mindset. We do not simply chase accounts — we consider account age, value, customer profile, repayment potential, contact history, and client objectives.

02

Early-Stage Arrears Management

Intervene before delinquency becomes loss.

The earlier an overdue account is addressed, the greater the opportunity to cure the account and preserve the customer relationship. ClearDue contacts customers soon after missed payments, identifies reasons for non-payment, encourages immediate resolution, and helps clients reduce account roll-forward.

Best suited for
Lenders with growing delinquencyCredit providers seeking cure before charge-offBusinesses protecting customer relationshipsCompanies without internal collections capacity
Business value
▶Helps prevent accounts from worsening
▶Encourages faster customer cure
▶Reduces internal administrative burden
▶Supports portfolio quality
▶Protects customer goodwill
How ClearDue approaches it differently

Early arrears are not the same as late-stage collections. The tone, timing, and resolution strategy must differ — early-stage collections require speed, clarity, and customer-sensitive engagement.

03

Late-Stage Collections

Focused recovery for accounts that require greater persistence.

Older delinquent accounts require a more structured and persistent recovery approach. ClearDue supports late-stage collections through targeted communication, account prioritization, repayment discussions, and escalation recommendations where appropriate.

Best suited for
Charged-off accountsLong-outstanding receivablesAccounts with broken payment promisesPortfolios requiring focused recovery campaigns
Business value
▶Creates renewed recovery activity on difficult accounts
▶Identifies accounts with practical recovery potential
▶Supports loss mitigation
▶Provides clearer visibility over aged balances
How ClearDue approaches it differently

Late-stage recovery requires discipline, not noise. We prioritize accounts intelligently, document activity, pursue resolution firmly, and provide practical reporting on progress and outcomes.

04

Accounts Receivable Follow-Up

Professional follow-up for unpaid invoices and balances.

Not every overdue balance is a loan. Many businesses struggle with unpaid invoices, service balances, professional fees, and commercial receivables. ClearDue helps businesses contact customers, remind them of outstanding balances, confirm payment intentions, and support structured resolution.

Best suited for
Professional service firmsMedical & healthcare providersCommercial businessesService companiesMembership-based businessesCompanies with recurring unpaid balances
Business value
▶Frees internal staff from uncomfortable follow-up
▶Improves consistency and discipline
▶Reduces aged receivables
▶Preserves professional relationships
How ClearDue approaches it differently

We use a professional tone suited to the client's brand. The objective is not to embarrass customers — it is to move overdue balances toward resolution.

05

Payment Arrangement Management

Promises only matter when they are tracked.

Many accounts are not resolved through one payment. Customers may require payment arrangements that are realistic, documented, monitored, and followed up. ClearDue helps customers agree to structured repayment commitments and tracks those commitments through to completion or escalation.

Best suited for
Customers with temporary financial difficultyHigher-balance accountsLenders seeking cure or partial recoveryBusinesses needing structured follow-up on promises to pay
Business value
▶Improves discipline around repayment plans
▶Reduces missed follow-up
▶Creates better documentation
▶Distinguishes serious customers from repeat defaulters
How ClearDue approaches it differently

A payment arrangement is not the finish line — it is a managed process. ClearDue focuses on follow-through.

06

Customer Contact & Resolution Campaigns

Focused outreach for defined portfolio segments.

ClearDue supports targeted contact campaigns for specific groups of accounts — newly delinquent customers, dormant accounts, high-value balances, pre-write-off accounts, or accounts requiring updated contact information.

Best suited for
Portfolio clean-up exercisesSpecial recovery campaignsBacklog reductionSeasonal receivables recoveryDormant account reactivation
Business value
▶Creates focused activity on neglected account groups
▶Helps clients test recovery potential
▶Improves data quality
▶Accelerates action on priority segments
How ClearDue approaches it differently

Campaigns are structured around clear objectives, defined account groups, approved communication strategies, and measurable outcomes.

07

Portfolio Segmentation & Prioritization

Not all overdue accounts should be worked the same way.

A strong recovery strategy starts with understanding the portfolio. ClearDue helps clients organize and prioritize accounts by balance size, delinquency age, customer history, contactability, repayment behavior, and recovery potential.

Best suited for
Lenders with large or mixed portfoliosBusinesses unsure where to focus firstClients seeking better recovery productivityCompanies preparing accounts for placement
Business value
▶Improves resource allocation
▶Supports targeted collection strategies
▶Helps identify quick wins
▶Improves management visibility
How ClearDue approaches it differently

Our lender-side experience helps us think beyond individual accounts — we look at portfolio behavior, risk movement, and recovery economics.

08

Pre-Legal Collections Support

Resolve where possible before legal escalation.

Legal action may be necessary in some cases, but it is not always the first or most efficient recovery step. ClearDue makes structured final recovery efforts, documents contact activity, confirms customer positions, and helps clients determine whether escalation may be appropriate.

Best suited for
Accounts nearing legal reviewHigh-value balancesCustomers who have ignored prior communicationClients seeking documented pre-escalation activity
Business value
▶May resolve accounts before legal cost is incurred
▶Creates a clearer record of collection activity
▶Supports more informed escalation decisions
▶Supports a fair and structured recovery process
How ClearDue approaches it differently

We treat pre-legal support carefully and responsibly. We do not give legal advice — we help clients pursue resolution before escalation and provide documented activity that may support decision-making.

09

Client Reporting & Portfolio Updates

Visibility matters.

Clients should not have to guess what is happening with their accounts. ClearDue provides structured reporting and performance updates covering placement activity, customer contact, payment arrangements, recoveries, unresolved accounts, and recommended next steps.

Reporting may include
Accounts placed & contactedContact outcomes & dispute flagsPayment arrangements madePayments received or confirmedAccounts requiring client decisionPortfolio trends & recovery observations
Business value
▶Improves transparency
▶Supports management oversight
▶Helps finance & credit teams track performance
▶Creates accountability
▶Strengthens client confidence
How ClearDue approaches it differently

Reporting is not an afterthought. It is part of the service.

Ready to discuss a portfolio placement?

Tell us about your recovery challenge. We'll help you determine whether ClearDue is the right partner for your needs.

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